All work

Things I broke

PhishForce

SalesforceEmail authentication flaw2023

A flaw in Salesforce’s email gateway that let anyone send mail as @salesforce.com — signed, trusted, and straight past every filter.

@salesforce.com
spoofable by anyone · patched globally
SPF + DKIM + DMARC
passed by every phishing email
30 days
from disclosure to global fix

It started as one Facebook phishing email that should never have reached an inbox. It came from a real @salesforce.com address, through Salesforce’s own mail servers.

We traced it to Email-to-Case, a feature meant only for inbound support mail. By routing the address-verification link back into Salesforce’s own ticket system, attackers could verify — and send as — a Salesforce address. Salesforce shipped a global fix after our disclosure.

AgentBaiting